Working Student IT Service Desk / IT Operations (m/f/d) Frankfurt am Main, Germany

Bankhaus Scheich / tradias provides the necessary infrastructure and services to enable institutional investors to access the enormous potential of digital assets. The decades of accumulated knowledge as one of the leading securities trading banks and market makers on the Frankfurt Stock Exchange now flows into the FinTech arm tradias at Bankhaus Scheich. Bankhaus Scheich / tradias already enables its customers to trade a variety of cryptocurrencies and other digital assets in a regulated manner, as well as to access a range of other digital asset services such as tokenization, asset management and borrowing/lending.

Our core copmpen and history is in trading and market making – building on these skills and experience, we are now creating a holistic financial services offering for digital assets.

Working Student IT Service Desk / IT Operations (m/f/d) Frankfurt am Main, Germany

If you are looking for a dynamic environment where you can play to your strengths and develop yourself, our agile fintech is the right place for you! Grow with us and let’s innovate the European crypto and digital assets universe together.

Your tasks:

Office IT

  • Support with the installation and configuration of IT end devices as well as handover with instruction for new employees
  • Assist in the maintenance of the asset management system and creation of knowledge base articles.

IT Ops

  • Incident acceptance, error analysis and troubleshooting, supported by a ticket system as well as by colleagues from second level support
  • Creation and maintenance of user authorizations
  • Monitoring of productive systems and analysis of performance metrics

Your profile:

  • Studying IT or business informatics
  • Experience in the area of IT Service Desk
  • Initial experience of Office 365 and Active Directory
  • Experience with Python
  • Knowledge and experience working with AWS/Cloudwatch and/or Grafan would be beneficial
  • High level of comprehension with an affinity for problem analysis
  • Excellent knowledge of German and English

Bankhaus Scheich / tradias offers:

  • Collaboration with experts in the digital assets / crypto industry
  • Flat hierarchies
  • Flexible working hours
  • International and modern working environment
  • Highly motivated team
  • A high degree of independence, personal responsibility and opportunities for further development
  • 20 days vacation/year
  • Attractive compensation package
  • Team and corporate events
  • A modern office in the heart of Frankfurt

Become part of our motivated team! Send us your complete application by e-mail to the address, stating the earliest possible starting date and your salary expectations.

Personal phrases in the job advertisement are to be considered gender-neutral.

Bankhaus Scheich / tradias is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to religion, sex, national origin, sexual orientation, gender identity, physical and or mental impairment, or any other characteristic protected by state, federal or local law.